Terms and Conditions

Welcome to the Sky Sport DVD Shop website ("website") run on behalf of Sky Sports by Duke Marketing Ltd ("Duke", "we" or "us"). Registered office: Champion House, Tromode Business Park, Douglas, Isle of Man, IM99 1DD.

We recommend you ("you" shall mean you, the user of this website) read our Terms & Conditions prior to using or placing an order through this website. We may change these Terms & Conditions from time to time and so we recommend you check these regularly. Your use of the Sky Sports DVD Shop website will be deemed an acceptance of the terms existing at that time. If you do not agree with our Terms and Conditions you should not place an order with this website.

As part of our commitment to ensuring the Sky Sports DVD Shop website is one that you will want to visit time and time again we welcome your comments on any subject. Please use the 'Contact Us' section in order to submit your comments.


This website is owned and operated by Duke. All content within this website, including but not limited to web site design, text, graphics, audio clips, visual clips, images,logos, button icons, sound clips, video clips, data compilations, page layout, underlying code and software and the selection and arrangement thereof are either the property of Duke or its suppliers and are protected by UK and international copyright and other relevant laws.

All other trademarks (such as Sky Sports), product names and company names or logos cited herein are the property of their respective owners ("Third Party Trade Marks"). You are not permitted to use the Third Party Trademarks without the prior written consent of Duke or such third parties that may own the Trademarks.

All software used on this site is the property of Duke and is protected by UK and international copyright laws ALL RIGHTS ARE RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with this website and using this website as a shopping resource only. Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of Duke is strictly prohibited.

Accuracy of Content

Duke is heavily reliant upon the information provided to us by third party suppliers. We have taken every care in the preparation and ongoing content management of this website to ensure that the prices quoted are correct at the time of publishing and all products have been fairly described. DVD sleeves and book jacket designs may change from time to time, as might product descriptions. All prices displayed are in Pounds Sterling (GBP) and are inclusive of VAT.

Your Obligations

You agree to, where applicable, keep your password secret and to provide true and complete information about yourself, and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation Duke has is immediately null and void.

You are responsible for providing and securely maintaining all personal computer and communications equipment necessary to gain access to this website.

You are obliged to read our notes on DVD compatibility before purchasing a DVD.

Children Under 18

If you are under 18, you must seek permission from your parents or a guardian before you email the website, or ask the website to email anything to you, or send any information to the website, or buy anything online from the website, or register with the website.

By continuing to use this website and any of the services offered, you are confirming that you have received the consent of your parents or a guardian.

Making a Purchase

All orders placed through our website will be subject to our acceptance of the order, and all goods are sold subject to availability.

All prices shown on our website are inclusive of VAT. Please note that outside the EU you may be subject to your own local tax/import duties. We do not assume any responsibility for these charges. If you are in any doubt we recommend that you check with your local Customs & Excise Office before making a purchase.

You can place an order online using a credit or debit card (we accept Visa, Maestro/Switch, Delta, MasterCard and American Express).  All the information you provide in the checkout process (including your credit or debit card numbers) is encrypted.  To ensure that your card is not being used fraudulently, we will carry out a series of security checks with your bank to verify your details and pre-authorise your purchase. The pre-authorisation of the transaction will only last for a set period of time.  Your account is then only debited at the time of despatch of your order.

After a purchase has been successfully processed you will receive a confirmation email from the Sky Sports DVD shop.  Please keep this email for future reference.

The majority of the DVDs sold through the Sky Sports DVD Shop are exempt (E) from Classification. However, occasionally some DVDs will be classified as a 15 or 18 certificate. By placing an order for products with age restrictions you declare that you are of legal age to purchase those products.

After placing an order through our website, you then have a 7 day cooling off period. If during this 7 day period you wish to cancel your order then please email our Distribution Centre (using our 'Contact Page' Order Enquiry option , remembering to quote your Order Reference Number. If the order has not been despatched, we will simply cancel the order. If the order has been despatched, we will then request that you return the goods to us unopened and with any seals and shrink wrap intact. We will then process a full refund (within 30 days) for the initial cost of the order, plus the cost incurred for returning the goods to us.

Where items are in stock at the time of purchase, the majority of orders are processed and despatched within 24/48 hours. Please note: we do not operate at weekends or on public holidays. Sometimes items go out of stock at short notice, under which circumstances orders may exceed a week before being despatched.

Occasionally some items will have longer lead times and may take up to 28 days for despatch. Availability guidelines are displayed on individual product pages and we recommend that you view these.

In the event of purchasing a 'Pre Order' item, your order will be despatched as soon as our initial stock has arrived. Release dates are published on each individual product page and are subject to change at short notice. So, if your Pre Order is taking longer than expected we recommend, in the first instance, that you refer to the product page in question. Any such changes are completely out of our control but we apologise for any inconvenience caused and will endeavour to despatch your order as soon as we receive our initial supply from the producers.

For information on shipping & delivery and returns & refunds please refer to our Shipping & Delivery and Returns & Refunds sections.


As you would expect, we take security seriously and take every reasonable precaution to protect your personal information both on and offline. Information requested when registering or ordering goods (including your credit/debit card details) is encrypted with SSL (Secure Socket Layer), the industry standard encryption software. To help us keep your personal information secure you agree to keep your password secret. We will take reasonable care (to the extent that it is within our power to do so) to keep the details of your order and payment secure, but we cannot promise that security breaches will never occur. Our entire liability to you (including for negligence) regarding any security breach will be to endeavour to prevent continuance or repetition once the problem is drawn to our attention.


Duke may choose to provide links to sites owned by Sky Sports and associated companies from time to time and may also choose to provide links to sites that are owned by third parties that are not connected with either Duke or Sky Sports. All links are provided for your convenience only. Access to sites that are owned by third parties is at your own risk and Duke has no responsibility or liability for these third party sites.

Availability of this Website

Duke will use all reasonable endeavours to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be fault free. In particular, access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.

Further, by using this website and any sub-site, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of Duke, and if Duke is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a 'force majeure' and Duke shall be excused the performance for so long as such a situation endures.

For the purposes of these Terms & Conditions, the term 'force majeure' shall be deemed to include any cause affecting the performance by Duke of its obligations arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of Duke and in particular, but not by way of limitation, shall include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster, any legislation, regulation, rule or ruling of government, court or any competent authority.

Duke reserves its right to restrict, suspend or terminate your use of this website or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms & Conditions.

You agree to indemnify, defend and hold Duke and, all of its associate companies, their directors, employees, information providers, licensors and licensees, officers and partners, (collectively, "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms & Conditions. You will cooperate as fully as reasonably required by Duke in Duke's defence of any claim. Duke reserves the right, at their own expense, to assume the exclusive defence and control of any matter and you shall not in any event settle any matter without the written consent of Duke.

Limitation of Liability

To the fullest extent permitted by applicable laws, Duke nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if Duke have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall Duke's total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.


Duke has taken all reasonable care in the preparation of the contents within this website, but makes no representation or warranty of any kind with respect to the operation of the website or the information, content, materials, or products included within this website. To the extent permitted by applicable law, Duke makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this website. Duke reserves the right to change price and availability information without notice.

Duke shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site. Users should be aware that they use the Web Site and its content at their own risk.

Duke reserves the right to decline orders for bulk or high value purchases

No exclusions of Duke's liability in these Terms & Conditions shall apply to any damages arising from death or personal injury caused by the negligence of Duke or any of its directors, employees or agents or fraudulent misstatement.


You agree to indemnify and hold Duke, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor's fees, made by any third party due to or arising out of content you submit, post to or transmit through the website, your use of the website, your connection to the website, your violation of the Terms & Conditions, or your violation of any rights of another person or entity.

Governing Law & Jurisdiction

This website is controlled and operated by Duke from its offices in the Isle of Man. We make no representation that materials on this website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable.

All terms and conditions contained on this website shall be governed by and construed in accordance with Manx law. By using this website, you hereby submit to the exclusive jurisdiction of the courts of the Isle of Man for the resolution of any dispute arising under or in connection with these Terms & Conditions or your use of this web site.

Nothing in these Terms & Conditions shall in any way be deemed to restrict or affect your statutory rights under Manx law.